Privacy Policy.
Introduction
PLYXIO ("we", "us", "our") operates the website plyxio.com and associated services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.
Information We Collect
Information you provide directly
When you fill in our contact or quote form, we collect your name, email address, phone number, company name and any message you include. This information is used solely to respond to your enquiry.
Information collected automatically
When you visit our website, we may automatically collect certain information including your IP address, browser type, pages visited, time spent on pages and referring URLs. This is collected via cookies and analytics tools to help us understand how visitors use our website.
Job applications
If you apply for a position through our website, we collect the information you provide in your application including your name, email address, phone number, cover letter and CV. This data is used only for recruitment purposes.
How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide the services you have requested
- Send you information about our services where you have consented to receive it
- Improve our website and understand how visitors use it
- Process job applications and communicate with candidates
- Comply with legal obligations
We do not sell, trade or rent your personal information to third parties for their marketing purposes.
Cookies
Our website uses cookies — small text files placed on your device — to improve your browsing experience. We use the following types of cookies:
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our website. We use Google Analytics for this purpose. You can opt out via your browser settings or Google's opt-out tools.
- Preference cookies: Remember your settings and preferences to improve your experience on return visits.
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.
Third Parties
We may share your information with trusted third parties in the following circumstances:
- Service providers: Companies that help us operate our website and deliver our services, such as hosting providers and email delivery services. These parties are contractually obligated to keep your information confidential and secure.
- Analytics: Google Analytics processes anonymised data to help us understand website usage.
- Legal requirements: We may disclose your information where required by law or in response to valid legal process.
All third-party service providers we use are required to handle your data in accordance with applicable data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Specifically:
- Enquiry form submissions are retained for up to 24 months
- Job application data is retained for 12 months after the recruitment process ends
- Analytics data is retained in anonymised form for up to 26 months
You may request deletion of your data at any time by contacting us at [email protected].
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: The right to request a copy of the personal data we hold about you
- Correction: The right to request that we correct inaccurate or incomplete data
- Deletion: The right to request that we delete your personal data
- Restriction: The right to request that we restrict processing of your data in certain circumstances
- Portability: The right to receive your data in a structured, machine-readable format
- Objection: The right to object to our processing of your data for direct marketing purposes
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, destruction or alteration. Our website uses HTTPS encryption for all data transmission.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.